Terms of Service

Welcome to ArcticMist. These Terms of Service ("Terms") govern your access to and use of arcticmist.online (the "Site") and your purchase of products sold on the Site. By using the Site or placing an order, you agree to these Terms. If you do not agree, please do not use the Site.

Eligibility

You must be at least 18 years old, or the age of majority in your jurisdiction, to purchase from the Site. By placing an order, you represent that you meet these requirements and that the information you provide is accurate.

Orders and Pricing

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel any order at our discretion, including in cases of suspected fraud, pricing errors, or limited stock. Prices and promotions shown on the Site may change without notice and apply only to orders placed while the offer is active.

You are responsible for providing accurate shipping and payment information. We are not responsible for delays caused by inaccurate addresses or payment issues.

Shipping

ArcticMist ships within the contiguous United States. Standard shipping times are typically 3–7 business days from the date of order confirmation, though delivery windows may vary based on carrier capacity, weather, and your location. Estimated delivery times are not guaranteed.

60-Day Money-Back Guarantee

We offer a 60-day money-back guarantee on direct purchases made through arcticmist.online. If you are not satisfied with your ArcticMist product, contact us at [email protected] within 60 days of delivery to start a return. Refunds will be issued to the original payment method once the returned product is received. Free return shipping is provided on qualifying refund requests. The guarantee does not apply to products purchased through third-party resellers.

Product Use and Safety

ArcticMist is a personal comfort device designed for individual-zone cooling in personal spaces. Cooling performance depends on ambient humidity, room size, water level, and proximity to the unit. ArcticMist is not a replacement for central air conditioning or medical-grade climate control. Follow the included instructions for safe operation, including:

• Use only with the included USB cable or a compatible 5V USB power source
• Do not submerge the unit in water
• Empty the water tank before transporting or storing the device
• Keep out of reach of small children and pets

ArcticMist is not intended to diagnose, treat, cure, or prevent any disease or health condition. If you have specific medical needs related to temperature, please consult a qualified healthcare professional.

Intellectual Property

All content on the Site — including text, graphics, logos, product images, and software — is owned by ArcticMist or its licensors and is protected by copyright, trademark, and other intellectual property laws. You may not copy, reproduce, modify, distribute, or create derivative works from any Site content without our prior written permission.

User Conduct

You agree not to use the Site to:

• Violate any applicable law or regulation
• Infringe on the rights of others
• Submit false, misleading, or fraudulent information
• Interfere with the operation or security of the Site
• Attempt to gain unauthorized access to any portion of the Site

Disclaimers

The Site and products are provided "as is" and "as available." To the fullest extent permitted by law, ArcticMist disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement. Customer testimonials and reviews represent individual experiences; your results may vary.

Limitation of Liability

To the fullest extent permitted by law, ArcticMist's total liability for any claim arising out of or relating to these Terms, the Site, or any product purchased through the Site is limited to the amount you paid for the product giving rise to the claim. ArcticMist is not liable for any indirect, incidental, special, consequential, or punitive damages.

Governing Law

These Terms are governed by the laws of the United States and the State of Delaware, without regard to conflict-of-laws principles. Any disputes arising under these Terms shall be resolved exclusively in the state or federal courts located in Delaware.

Changes to These Terms

We may update these Terms from time to time. When we do, we'll revise the "Last updated" date at the top of this page. Continued use of the Site after changes are posted constitutes acceptance of the updated Terms.

Contact

Questions about these Terms? Reach us at [email protected].